Tools for participation: Intergenerational technology design for the home

Abstract

In this paper we propose an interwoven set of shared artefacts for stakeholder participation in designing domestic technologies. Our toolkit includes technology probes, associated fieldwork and conceptual goal models. Three technology probes facilitated playful communication between grandparents and their grandchildren. This communication was mediated via pictures and messages between the generations. We used high-level goal models, derived from Agent-Oriented Software Engineering (AOSE), as a template to analyse rich field data collected via the technology probes and interviews. As an integrated approach the AOSE goal models, combined with technology probes and field data, provided a unique..